PURPOSES:
NOTES:
MEP Arrangement = an arrangement for repayment of arrears made between a MEP Staff and
the Debtor. Usually this is based on a
review of a Statement of Finances
Court Ordered Arrangement = Is an arrangement that the courts felt appropriate for the debtor to pay on the outstanding arrears.
-
The
court order can be originated by the debtor and creditor at a variation
application or perhaps the original judgment date. This type of repayment usually will have a default clause where
the debtor is responsible for all of the arrears if he defaults on any type of
payments.
-
Or
these arrangement can be set out due to a default hearing order
**If this arrangement has
been created due to a default hearing remember to enter the Default Order on
the Order screen
Joint Arrangement = a combination of the court ordered repayment and a MEP Initiated payment because the debtor missed a payment or for whatever reason the debtor fell into arrears from the Court Ordered Arrangement.
Helpful Hints:
- ARNGMT = Arrangement
- One of the SOF reason codes is Arrangement
- Can only have one active arrangement at a time.
- File must have enforceable arrears
- If a file with an active arrangement in place that has a credit balance of more than $100 for more than 7 day the file will appear on the R92 Arrangements with a credit balance.
- Monitor Compliance will monitor the arrangement balance so that unnecessary collection action doesn’t take place.
- You can enter a negative amount in the opening balance if the debtor has prepaid.
- Both the ongoing monthly-required amount and the arrears repayment amount will be applied to the DSAA along will all payments from that date forward.
? Prior to recording a MEP initiated or Joint arrangement a Statement of Finance (SOF) should have been reviewed by MEP Staff and an acceptable payment arrangement made with the Debtor
PREREQUISITES:
The following actors have
the ability to update:
· Call Center Agents
· Compliance 4 Agents
· Compliance 5 Agents
· File Intervention Agents
· ISO Agents
· MEP Senior management
· Registration Agents
· RGPU Agent
· Special Investigation Unit Agents
· System Administrator
PROCEDURE:
1.
Select
Collections Tab.
2.
Select
Initiate Tool History from the menu on the left.
3.
Select
ARNGMT from the menu.
4.
If
File number is unknown click the Search à A child window opens up and allows you to enter criteria to find the
desired file. Link on the desired file
in the results screen and MEP file will auto populate the MEP File number on
the Collection Tool History Screen.
Click Get to pull up file details.
5.
If
File number is known enter in MEP File number, click Get to pull up file
details.
6.
The
S232 screen will appear with the initiate segment enabled.
7.
Select
a ‘Type’ from the drop down menu. Refer
to NOTES: as listed above for type to be chosen.
8.
Enter
an opening balance that the arrangement is being made on. This will place a
balance outstanding on the DSAA (Debtor Statement of Account Arrangement)
9.
Enter applicable remarks.
10.
Click
the ‘Initiate’ button.
11.
The
system will complete the following:
Ø Create an arrangement entry.
The file will be monitored according to the file arrangement balance
(enforceable arrears) rather than the total file arrears balance.
12.
Screen
S41 Maintain File – Order Tab will display.
13.
Link
on one of the orders (if a new order enter the entire new order details) so
that you can enter terms
-
Select
Term Type MEP Term if MEP Initiated Arrangement
-
Select
Term Type Court Ordered Repayment if Court Ordered Arrangement
-
Select
Term Type and Court Ordered Repayment for a Joint Arrangement
-
Enter
the dollar amount the debtor is required to pay on the arrears (Can enter
negative amounts to accommodate debtor paying less than his court ordered
ongoing amount for a period of time.)
-
Enter
the cycle the debtor is required to pay
-
Enter
an effective date of when you want the first charges to be applied on the DSAA
-
Enter
a comment on the term as to why the amount was selected. Comments are enforced on Arrangement Term
groups
14.
Click
Save
Screen
Label |
Description/Instructions |
MEP File Number |
Enter a file number. |
|
If File number is
known enter in MEP File number, click Get to pull up file details. |
|
If File number is unknown
click the Search à A child window opens up and allows you to enter criteria to find the
desired file. Link on the desired
file in the results screen and MEP file will auto populate the MEP File
number on the Collection Tool History Screen. Click Get to pull up file details. |
File
Number |
Displays the File
number the actor requested |
File
Status |
Displays the current
status of the File and if the file is an Active ISO In or ISO Out |
Primary
Creditor |
Displays the name of
the Primary Creditor related to the MEP File requested |
Debtor |
Displays
the name of the Debtor related to the MEP File request |
Multi |
Displays if the Party is
related to more than 1 file |
Alerts |
Displays
the important Alerts related to the file and actor can hyperlink to view any
other alerts that may be related to the file. |
Compliance
Level |
Displays
the Current compliance level of the MEP file. |
Provisional
File |
Displays the
Provisional file that is related to the file. If field is blank then provisional file is not related. |
Registration |
|
Date |
Displays the current
date in YYYYMMDD format, where Y = Year, M = Month and D = Day. |
User |
Displays the MIMS user
ID who is creating the arrangement. |
Type |
Field is Mandatory. |
MEP Initiated |
Select this if you
are initiating an Arrangement due to a Statement of Finances |
Court Ordered |
Select this if you are
initiating an Arrangement due to a court order. May be a variation order or a default order. |
Joint |
Select this if you
are initiating an Arrangement where you have a court order that stipulates an
amount to be paid on the arrears each month and the debtor has defaulted on
the amount to be paid and MEP in is a position to make an arrangement on the
defaulted payments. |
Opening Balance |
Enter the ongoing amount
and amount to be paid on the arrears for the current month (i.e. ongoing is
500.00 and debtor is to pay 100.00/mth on arrears = 600.00) 1)
Only enter a positive amount if the ongoing charge has already been
applied to the DSA and debtor was expected to pay on the arrears on the same
date the ongoing charge was applied. (i.e. charge due 1st arrears
pmt due 1st and today’s date = 18th and still no pmt,
enter a positive amount) 2)
Enter a negative amount if the charge is due the 15th
debtor to pay on arrears on the 15th and today date = 12th
and debtor has already made the payment for both his ongoing and arrears. 3)
Enter a 0.00 if you are just setting up the payment arrangement
effective a date after today’s date, and the charges will appear on the DSAA
as they become payable. Field is Mandatory. |
Remarks |
Enter any applicable
remarks up to 200 characters. |
|
Click to initiate an
arrangement. MIMS will now take you
automatically to the File (high level) Orders Tab |
|
If the arrangement is due to a default hearing order then you should enter that order in the Add/Update Order Information (select MEP Default Order from the Legislative act drop down list) [Save & Next] à This will open up the Term section of the Screen If you are Entering
a MEP Initiated Arrangement then Link on the Row # of the order that has
active terms attached to it. This
will open up the Term section of the Screen. |
Term Type |
Select MEP Term if you
initiated a MEP Initiated Arrangement Select Ordered Repayment
if the arrangement stemmed from a Court Order If you have a Joint
Arrangement you should have one of each term type. |
Term Amount |
Enter the amount you
expect the Debtor to pay on the arrears.
You can enter a negative amount here if you expect the debtor to pay
less than his court order ongoing amount. |
Term Cycle |
Enter the cycle code that
meets the expectation that the debtor will pay on the arrears. Hint: If the debtor wishes to pay 2 x a month on
the arrears then you would select a cycle that will accommodate that. |
Charge To |
Leave Blank |
Effective Period |
Put the date that you
expect the arrears charge to appear on the Debtor Statement of Account –
Arrangement screen. |
End Date |
Optional: I suggest you leave blank the application will
alert the level of compliance by report when the terms are no longer
applicable. |
Comments |
Comments are mandatory for
these term types. |
Save |
The Save button will save
the terms and now the term details should appear under the appropriate order
and the terms will be applied to the Debtor Statement of Account –
Arrangement until the arrangement is no longer valid. |
ID |
Error Message Description |
37 |
The file specified does not exist. |
96 |
Enforceable arrears are required
for this collection tool. |
195 |
The file number you are
trying to retrieve is not allowed on this screen. |
269 |
Opening Balance is Mandatory. |
269 |
Arrangement Type is Mandatory. |
596 |
Opening Balance invalid (000.00) |
278 |
An outstanding Arrangement
already exists. |
166 |
Remarks cannot exceed maximum
length of 200 characters. |